Troubleshooting Guide: How to fix your Blink Camera when it’s not detecting motion


As an affiliate, we may earn a commission from qualifying purchases. We get commissions for purchases made through links on this website from Amazon and other third parties.

Are you using Blink Camera to ensure the safety of your home or office? But is the device not able to detect motion? This can be a frustrating issue to deal with. You need your security camera to be reliable at all times. Blink cameras are known for their advanced motion detection technology, but sometimes things go wrong, and it stops working.

This can be a huge concern for your security and safety. In this blog post, we will guide you through some troubleshooting tips that can help resolve the issue of Blink Camera not detecting motion. So, sit back, grab a cup of coffee, and let’s begin!

Check Camera Positioning

If you find that your Blink camera is not detecting motion, it could be due to poor camera positioning. To ensure that your camera has the best chance of capturing motion, you’ll want to make sure that it is positioned in a way that maximizes its view of the area you are monitoring. Some things to consider when positioning your camera include its angle, distance from the area being monitored, and height.

You might also consider using multiple cameras to cover a larger area or to capture motion from different angles. By taking the time to properly position your Blink camera, you can ensure that it will be able to detect and capture motion when it occurs, giving you greater peace of mind and security. So, before you assume there is a problem with your Blink camera, make sure that it is positioned correctly.

Ensure Camera is Not Blocked

One of the most common issues when using a camera is having the camera blocked by an object. This can happen unintentionally, especially when we’re not paying attention to the camera’s positioning. When setting up your camera, it’s important to check that there are no obstructions in the way.

This includes objects like furniture, plants, and even people. Any object that could block the camera’s view should be moved out of the way. If you’re unsure about the camera’s positioning, it’s a good idea to experiment with different angles until you find the one that works best.

By ensuring that the camera is not blocked, you’ll be able to capture clear, uninterrupted footage. So, take some time to check your camera’s positioning, and you’ll be sure to get the best results.

blink camera not detecting motion

Adjust Camera Angle

When it comes to capturing great photos or videos, camera positioning plays a crucial role. Before capturing the footage, it’s important to adjust the camera angle to get the best shot. If your camera is too low, it can result in distorted images, and if it’s too high, it can make the subject look small and insignificant.

You want to make sure your camera is at the right height and angle, and also ensure that it’s level. Having a level camera will prevent any unnecessary tilting or distortion in the footage. When adjusting the camera, take into account the subject, the environment, and lighting conditions.

A slight tilt or change in position can make all the difference in the final product. Remember, the goal is to capture the subject in the best light possible, so take your time and experiment with different angles until you get the perfect shot.

Check Camera Settings

If you’re having trouble with your Blink camera not detecting motion, the first place to check is your camera settings. Make sure that your camera is set to detect motion, and that it’s facing the right direction. Sometimes, small changes in positioning can make a big difference in the camera’s ability to pick up on movement.

Additionally, make sure that your camera is set to the right sensitivity level. If it’s set too high, even small movements can trigger an alert, while if it’s set too low, it may not pick up on larger movements. By adjusting these settings, you can help ensure that your Blink camera is picking up on the motions that matter, and keeping your home safe and secure.

So, before you give up on your Blink camera, take a few minutes to check your settings and make sure that everything is adjusted just right.

Ensure Motion Detection is On

When it comes to home security cameras, ensuring that motion detection is turned on is crucial. Without it, your camera won’t be able to alert you when there’s movement in the designated area. To check the settings, simply open the camera’s app and go to the settings menu.

From there, you should be able to see if motion detection is on or off. If it’s off, toggle it on and adjust the sensitivity settings to your liking. This will help prevent false alarms while still capturing any potential intruders or suspicious activity.

Remember, having motion detection turned on is just one of the many steps you can take to ensure your home is safe and secure. So, check your camera settings and give yourself some peace of mind.

Adjust Sensitivity Settings

When it comes to setting up your security camera, it’s important to adjust your sensitivity settings to get the best results. Checking your camera settings is the first step in ensuring your camera is set up correctly. Sensitivity settings refer to how sensitive your camera is to changes in motion or light.

If your sensitivity settings are too high, you’ll end up with too many alerts and notifications for minor movements. On the other hand, if your settings are too low, you may miss important activity. It’s all about finding the perfect balance.

A useful technique is to test your camera in different lighting and weather conditions to see what works best for your specific camera model. Remember, every camera is different, so don’t be afraid to experiment. By adjusting your sensitivity settings, you can ensure that your security camera is working optimally, giving you peace of mind and keeping your home or business safe and secure.

Check Recording Length

When it comes to recording video, it’s important to check your camera settings beforehand, especially if you’re looking to capture a longer recording. One key setting to check is the recording length, as some cameras may have a default time limit that could disrupt your recording. This is particularly important if you’re recording an event or activity that may last for an extended period of time.

By ensuring that your camera is set up to handle the length of your recording, you can avoid any unexpected interruptions or cutoffs. Additionally, make sure to check other crucial settings such as resolution, frame rate, and lighting to produce the best quality video possible. Don’t let your settings ruin your perfect shot, take the time to double-check and adjust before hitting that record button.

Check for Firmware Updates

If you’re experiencing difficulty with your Blink camera detecting motion, it may be time to check for firmware updates. Firmware is software specifically designed to operate hardware, and upgrading it can improve the performance and functionality of devices. To check for firmware updates, open the Blink app and select the camera in question.

From here, navigate to “Device Settings” and then “Firmware Version.” If a newer version is available, you’ll be prompted to download and install it. Not only can this solve issues with motion detection, but it can also address other bugs and glitches that may be affecting your Blink camera’s performance.

So, if you’ve noticed that your Blink camera isn’t detecting motion as it should, checking for firmware updates is a quick and easy step that may help resolve the issue.

How to Update Firmware

Firmware updates can improve the performance of your device and fix any bugs or glitches that may be present in the current version. It’s crucial to check for available firmware updates regularly, especially if you notice any issues with your device. The process of updating firmware may vary depending on the specific device or brand, but it usually involves downloading the update file and following the instructions provided by the manufacturer.

Remember to back up your data before updating firmware to avoid the risk of losing any important files. Keeping your firmware updated is essential for maintaining the optimal performance of your device, so make sure to check for updates frequently using the manufacturer’s website or dedicated software.

Contact Blink Support

If you’re experiencing issues with your Blink camera not detecting motion, don’t worry, there are solutions available. One of the best options is to contact Blink support for assistance. The team behind Blink is trained to handle all kinds of issues users might face, including this one.

They can walk you through any necessary troubleshooting steps to ensure your camera is functioning properly. It’s important to note that motion detection can be affected by a variety of factors, including the camera’s placement, lighting conditions, and even potential obstructions in the field of view. By reaching out to Blink support, they can help you identify the root cause of your specific issue and get it resolved quickly.

So if you’re stuck and not sure what to do, don’t hesitate to reach out to Blink support for help with your Blink camera.

How to contact support

Contacting Blink support is easy and straightforward. If you need assistance with Blink products or have any queries, you can contact the support team via email or phone. For email support, simply go to the Blink website and click on the “Contact Us” page, fill in the required fields, and submit your message.

You will receive a response from the support team within 24 hours. Alternatively, if you prefer to speak to a representative, you can call the Blink support line, and a member of the team will be happy to help you. If you’re experiencing technical issues with your Blink devices, the Blink website has a comprehensive help center that includes a variety of articles and videos that can assist with troubleshooting.

However, if you can’t find the answers you’re looking for, it’s always a good idea to contact support directly. The team is knowledgeable and responsive and will work with you to resolve any issues you may encounter. Whether you require general information or specific product assistance, Blink support is available to help you out whenever you need it.


When it comes to your home security, a blink camera that isn’t detecting motion might leave you feeling vulnerable. However, don’t blink and miss the possible reasons for this issue. It could be a faulty sensor, something blocking the camera’s view, or even just a low battery.

So, keep your eyes peeled for these possibilities and ensure your blink camera is always alert and on the lookout for any suspicious activity.”


How do I troubleshoot if my Blink camera is not detecting motion?
First, check the camera’s position and make sure it is facing the desired area. Ensure that the camera’s firmware is up to date and that it is connected to a stable Wi-Fi network. Try resetting the camera and reconnecting it to the network. If the issue persists, contact Blink support for further assistance.

Can a weak Wi-Fi signal cause my Blink camera to not detect motion?
Yes, a weak Wi-Fi signal can cause interruptions in the camera’s connectivity and may affect its ability to detect motion. Try moving the router closer to the camera or using a Wi-Fi extender to improve the network connection.

Why is my Blink camera recording motion, but not sending alerts?
This could be due to a settings issue. Check that the camera’s motion detection settings are properly configured and that push notifications are enabled in the app. It may also be beneficial to review the app’s notification settings on your mobile device.

Can extreme temperatures impact my Blink camera’s motion detection?
Yes, extreme temperatures can influence the camera’s motion detection abilities. During extremely hot or cold weather conditions, the camera’s sensor may become less sensitive, resulting in missed motion detection. It is recommended to install the camera in a location with moderate temperatures and protected from direct sunlight.